FAQ

Frequently Asked Questions

When will my order ship?

All noKlu items are made on demand to prevent overproduction. That means:
No stock. No waste. Just purpose.
Shipping starts within 14 days max after your order. Sometimes faster. Never later.

Can I return my order?

Yes. You have 14 days after delivery to return your item — as long as it’s unworn and in perfect condition.
Send us an email at support@nokluofficial.com and we’ll guide you through it.

How do I know my size?

Each product page has a detailed size chart. Still unsure? Reach out and we’ll help you pick the right fit.

I made a mistake in my order. What now?

Email us right away at support@nokluofficial.com. If your order hasn’t been processed yet, we’ll do our best to fix it.

Where do you ship?

We currently ship across Europe.
Outside Europe? Email us and we’ll see what we can do.